We are happy to keep your details on file for when a suitable position becomes available.
Telephone Collections Negotiator
OTE: £30,000 +
£18,000 or £21,00 (DOE) and monthly uncapped generous commissions
Do you enjoying working in a fast paced, challenging and fun environment? Do you have an appetite and determination to exceed targets set and be the best?
If the answer is YES – then this could be the role for you!!
Due to our continued grow we are looking for Experienced Telephone Collections Negotiators to join our friendly team at our newly refurbished offices in Northampton Town centre, with free car parking.
Newlyn plc is the largest independent Enforcement Company providing debt recovery and enforcement services to Local Authorities. Your key responsibility is to collect outstanding government debt, including Council Tax and Road Traffic Parking debts.
Dealing with high volume calls to recover outstanding debts
Understanding customers circumstances and negotiating suitable repayment plan
What are we looking for?
Strong negotiation skills and ability to make sensible decisions
Excellent communication Skills and ability to remain calm & professional at all times
A target driven individual
Previous experience in a target orientated environment or collections environment
Ability to work some evenings & weekends
What do we have to offer?
On top of our competitive salary, and uncapped commissions we can offer you exciting development opportunity to grow & progress within a fast-moving company. Newlyn is great place to work, ask our employees!
Bid Writer – Job Description
We are going through a period of transformation and this is a great time to join the Newlyn family. This key role will ensure we continue to build on our success over the last 20 years and will increase our existing Bid capability supporting our growth strategy.
Role and Responsibilities
You will be a member of our bid team working to ensure that our bids and proposals surpass the competition and secure valuable contracts, primarily with local authorities. Producing bids that successfully communicate the most compelling arguments requires an analytical approach to problem solving, a passion for winning and outstanding written communication. You will analyse client requests, research competitor’s solutions, develop winning strategies and write exceptional proposals.
What you’ll be doing……
Developing, preparing and coordinating submissions of Selection Questionnaires, (SQs), Invitation to Tender (ITTs), Proposals and Market Engagement Exercises within defined deadlines
Participating in storyboard sessions with team members and key stakeholders
Guiding employees through the bid production process, gathering information and data to include within relevant submissions
Contributing to the production of high-quality bids and proposals, by writing, researching, editing, proofreading, critiquing, mock scoring and similar direct contributions. You will be generating a variety of associated bid deliverables, which may include PowerPoint slides, spreadsheets, Gantt charts, process diagrams, organisation charts, and similar;
Continuously improving our operational processes and procedures to enhance the quality and value for money of assignment delivery to clients;
Contributing to the diversification of the business in developing market understanding in new sectors and supporting the development of new bid services products.
Actively promoting Newlyn’s offering to new and existing clients
A bit about you…..
Proven confidence and resilience to deal with challenges from stakeholders across the business;
Must be able to multi-task, be detail orientated and possess strong analytical skills (needs to be proficient with Excel and data manipulation);
Great time management and prioritisation skills with ability to adapt to changing priorities
Exercises good judgement, knows when to flag issues and when to deal with independently
Strong communication skills at all levels, both verbal and written and excellent presentation skills;
Energy, enthusiasm and commitment are essential characteristics in this fast-moving environment;
Good knowledge of structured problem-solving tools and methodologies;
Excellent motivator, self-starting, with an enthusiastic approach;
Strong team ethos with a result driven focus
Preferred candidates will have prior career experience in a bid and proposal writing position and will already be capable of producing compelling bid content to a winning standard.
We would be interested to see examples of winning bids which you have contributed to as part of your application (e.g. who was the bid submitted to / on behalf of, what was the value of the contract being contested, what was your specific role in the campaign, etc.). Certification from the Association of Proposal Management Professionals (APMP) is desirable, but not essential.
An understanding of the Enforcement Industry would be advantageous
Excellent writing skills
Intermediate to advanced computer skills across a range of Microsoft packages
Process improvement skills
Thorough understanding of the lifecycle Bid Process
Knowledge of Easy PQQ would be preferred but not essential (as full training will be given)
This is an ideal role for an individual who is looking to develop their career in a high profile and exciting environment.
What’s on offer?
Competitive basic salary dependent upon experience
Pension, health cash plan
35 hours per week Monday to Friday (although flexibility is required)
Everything we do is shaped by the six Values of Human, Accountable, Passion, People, Integrity, Innovative. Our values inform the foundations of our relationships with customers and clients, but they also shape how we measure and reward the performance of our colleagues. Simply put, success is not just about what you achieve, but about how you achieve it.
We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to our vision and goals.
Our colleagues are unique and that’s why we offer a range of benefits, allowing every colleague to choose the best options for their personal circumstances. These include a competitive salary and pension, health cash plan and all the tools, technology and support to help you become the very best you can be.
If you’re interested in finding out more, or would like to apply, please contact our Recruitment Team at email@example.com or you can contact us by telephone on 01604 623260. We look forward to hearing from you!