Newlyn have an accredited process for the recovery of outstanding Commercial Rent Arrears (CRAR) which is tailored made for each client, focusing on their collection strategy and tenant profile. The recovery process is flexible and fluid, responding to the changes in demand from both the client and the market.
Utilising our extensive experience in collecting CRAR we offer a service which is free of charge to you the client.
Our offices are open 7 days a week supporting our professional team of certificated enforcement agents who provide nationwide coverage and are respectful of the Landlord/tenant relationship.
All instructions are actioned immediately, sending out the Notice of Enforcement on the same day with a visit within 24 hours of the legislative timeframe.
Your dedicated client manager will be in constant contact throughout the process updating you of the results as they happen with access to the information on line via our ClientWeb system and remitting cleared funds to you within 24 hours of collection.
We also provide a service of debt recovery for service charges and insurance arrears.
‘Newlyn have been collecting our commercial rent arrears for a number of years, and consistently achieve a high level of collection. All their staff are excellently trained and demonstrate a high level of knowledge. Remittances are sent on a weekly basis with detailed performance management information.
Newlyn, are extremely responsive, and always on hand to deal promptly with any queries from both ourselves and the debtor’
“Newlyn plc has worked in partnership with Coventry City Council since 2011. We have found the CRAR service provided by the company to be prompt and efficient. Collection rates are excellent and Newlyn staff are very responsive to all of our requirements offering helpful advice on technical issues when required. We have received no justified complaints regarding the actions of the company or their agents throughout the period of the contract. I would have no hesitation in recommending Newlyn plc to other Local Authorities.”
From 25 May 2018, the General Data Protection Regulations (GDPR) will apply in the UK and we are required to inform people of certain information about how we process their data. In order to provide you with this information, we have updated our privacy notice. It explains important information, like the personal data we hold, what we do with it and the rights available to you. You can view the relevant privacy notice here