Contributing to the effective management of traffic, whilst discouraging wrongful and dangerous parking, enforcement action through enforcement agents not only provides Councils with a source of revenue but also acts as a deterrent against persistent penalty charge evaders and forms an integral part of collecting unpaid fines.

Newlyn offers a “best value” service, collecting a difficult debt efficiently and effectively whilst treating customers fairly and with courtesy.

DVLA checks; enhanced residency and tracing activities; together with propensity to pay analysis; start the recovery process thus ensuring we have the most current and up to date information available. Then, utilising the latest telephony and integrated software technology in our contact centre; we aim to maximise collection prior to the enforcement stage, reducing the requirement for enforcement visits and the associated costs.

If, after every effort has been made during the early stages of recovery, the customer still refuses to pay the outstanding penalty charge, then we have at our disposal all the latest technology; including GPRS map routing and the largest ANPR fleet which can be used in targeted campaigns along with persistent evader special operations.